Refund Policy
1. Booking Cancellations & Refunds
- Customers can cancel bookings within hours of the scheduled service for a full refund.
- Cancellations made after this period may be subject to partial refunds or non-refundable charges based on the service provider’s policy.
2. No-Show Policy
If a customer does not show up for the booked service without prior notice, the booking amount will not be refunded.
3. Service Issues & Disputes
- If a customer experiences issues with the booked service, they must report it within 3 hours for resolution or possible refunds.
- Refund requests will be evaluated on a case-by-case basis.
4. Processing Refunds
- Approved refunds will be processed within 5 business days.
- Refunds will be issued via the original payment method.
5. Contact Us
For refund requests, please contact us at info@justbooknow.com
This policy is subject to change, and users are advised to review it periodically.